Reshipment Specialist

• Competitive Pay of $25.00-$27.00 per hour
• Schedule: Monday – Friday | 8:00AM – 4:30PM
• Location: Flexible – Remote or Office Based
• Temporary opportunity with potential for temp-to-hire growth and long-term stability
• Weekly Pay with direct deposit or pay card
• When you work through The Reserves Network, you are eligible to enroll in dental, vision and medical insurance as well as 401K, direct deposit and our referral bonus program

RectorSeal is seeking a customer-focused Reshipment Specialist to support Customer Solutions and operational teams company wide. This role is responsible for managing order discrepancies, coordinating reshipments, and ensuring customers receive timely resolutions to shipping concerns. The ideal candidate will have strong communication skills, excellent attention to detail, and the ability to problem-solve in a fast-paced environment. This position plays a key role in delivering a positive customer experience while maintaining accurate records and supporting process improvements.

• Process and manage customer reshipment orders accurately and efficiently
 • Coordinate with internal departments to resolve shipping discrepancies and customer concerns
 • Track reshipment progress and provide updates to customers and internal teams
 • Troubleshoot issues involving damaged, lost, returned, or incorrect shipments
 • Maintain detailed records and assist with documenting and improving reshipment procedures

• 2+ years of customer service experience required
 • Experience with CRM, JDE, or ERP systems preferred
 • Strong data entry, multitasking, and problem-solving skills
 • Excellent written and verbal communication skills
 • Bachelor’s degree in Business, Supply Chain, or related field preferred; some college considered

• Pay Rate: $25.00-$27.00 per hour
 • Medical, Dental, and Vision Benefits
 • Paid Holidays
 • Training and Career Growth Opportunities

RectorSeal is a well-established company known for delivering quality products and exceptional customer support. The organization promotes a collaborative work environment where employees are encouraged to contribute ideas, improve processes, and provide outstanding service. This role offers flexibility with either remote or office-based work options.

The Reserves Network, a veteran-founded and family-owned company, specializes in connecting exceptional talent with rewarding opportunities. With extensive industry experience, we are dedicated to helping you achieve your professional goals and shine in your field. The Reserves Network values diversity and encourages applicants from all backgrounds to apply. As an equal-opportunity employer, we foster an environment of respect, integrity, and trust in every aspect of employment.

The base pay range for this position is $25.00-$27.00/hr., excluding benefits, bonuses, or other compensation. Your final compensation will depend on your skills, qualifications, experience, location, and internal pay equity. Please note, hiring at the top of the range is uncommon to allow room for future growth.