Job ID: AS2789601028
Location: Houston, TX
Category: Office & Professional
Employment Type: Permanent
Date Added: 10/29/2026
Freight Forwarder – Dry Bulk | $60,000-$90,000+ DOE + bonus | M-F 8:00-5:00 | On-site | Direct Hire
What Matters Most
- Competitive Pay of $60,000-$90,000+ DOE + bonus
- Schedule: M-F 8:00 AM-5:00 PM
- Location: Houston, TX 77034 (Candidates from New Orleans may be considered)
- Direct Hire opportunity with career growth and stability
Job Description
We are seeking a customer-focused Freight Forwarder / Export Documentation Specialist to join a Houston-based team specializing in international freight and dry bulk shipments. This role involves coordinating ocean exports, managing shipping documentation, communicating with customers and logistics partners, and ensuring shipments move efficiently and accurately. Dry bulk or grain experience is preferred, but candidates with other freight forwarding, ocean export, or logistics backgrounds will be considered. The ideal candidate is proactive, detail-oriented, personable, and an excellent problem-solver who thrives in a fast-paced environment, manages competing priorities with ease, and takes ownership of customer needs from start to finish. Strong communication skills, adaptability, and the ability to remain composed under pressure are essential, as customer service and personality are key to success in this role.
Responsibilities:
- Prepare, review, and coordinate shipping documentation, including bills of lading, cargo manifests, certificates of origin, and commercial invoices.
- Verify shipment details, including cargo descriptions, quantities, weights, shipper and consignee information, ports, and shipping instructions.
- Coordinate with customers, vessel operators, shipping agents, terminals, customs brokers, and international logistics partners.
- Monitor vessel schedules, cargo readiness, and documentation deadlines to ensure timely shipment execution.
- Obtain document approvals and manage amendments, discrepancies, and requests for additional information.
- Maintain accurate shipment files and provide proactive status updates to customers and internal teams.
- Ensure compliance with company procedures, customer requirements, and documentation release guidelines.
- Troubleshoot shipment and documentation issues, proactively identifying solutions to prevent delays and additional costs.
- Manage multiple shipments, deadlines, and customer requests in a fast-paced environment.
- Build and maintain strong customer relationships through responsive communication and exceptional service.
- Work independently while collaborating with a geographically dispersed team.
- Attend industry events and represent the organization professionally when needed.
Qualifications and Requirements:
- Previous experience in freight forwarding, ocean export operations, international shipping, or logistics coordination.
- Dry bulk cargo experience preferred, particularly grain shipments; candidates with other freight backgrounds will be considered.
- Experience preparing and reviewing bills of lading, cargo manifests, certificates of origin, commercial invoices, and other export documentation.
- Understanding of ocean freight terminology, international shipping processes, and export documentation requirements.
- Strong customer service skills with a proactive, solutions-oriented approach.
- Excellent written and verbal communication skills and the ability to build strong customer relationships.
- Strong attention to detail, organizational skills, and the ability to manage multiple shipments and deadlines simultaneously.
- Proven problem-solving abilities and the ability to remain calm and effective in a fast-paced, high-volume environment.
- Ability to work independently, exercise sound judgment, and adapt to changing customer requirements.
- Proficiency in Microsoft Office, particularly Excel, and familiarity with freight forwarding or logistics software.
Your New Organization:
The company is a well-established maritime transportation and logistics organization specializing in port operations, vessel agency services, terminal operations, and international cargo handling, including dry bulk commodities such as grain. With a strong presence in the maritime industry and a network of offices and partners across multiple markets, the organization provides customized solutions to support the movement of cargo through ports and global supply chains. The company emphasizes customer relationships, operational excellence, and a collaborative work environment, making it an excellent opportunity for a service-oriented professional looking to grow within the maritime and logistics industry.
Your Career Partner:
The Reserves Network, a veteran-founded and family-owned company, specializes in connecting exceptional talent with rewarding opportunities. With extensive industry experience, we are dedicated to helping you achieve your professional goals and shine in your field. The Reserves Network values diversity and encourages applicants from all backgrounds to apply. As an equal-opportunity employer, we foster an environment of respect, integrity, and trust in every aspect of employment.
The base pay range for this position is $60,000-$90,000+, excluding benefits, bonuses, or other compensation. Your final compensation will depend on your skills, qualifications, experience, location, and internal pay equity. Please note, hiring at the top of the range is uncommon to allow room for future growth.
