Job ID: AW63149199
Location: Bellaire, TX
Category: Office & Professional
Employment Type: Contract
Date Added: 09/09/2026
Technology Solutions Specialist III| $36.00 – $39.00 per Hour | Monday – Friday, 8:00 AM – 5:00 PM | Hybrid after 30 days in office/ 5 month + contract/ Temporary
What Matters Most
- Competitive Pay of $36.00 – $39.00 per hour
- Schedule: Monday – Friday, 8:00 AM – 5:00 PM
- Location: Houston, TX 77401 area
- Temporary opportunity with a leading healthcare organization
- Weekly Pay with direct deposit or pay card
- When you work through The Reserves Network, you are eligible to enroll in dental, vision and medical insurance as well as 401K, direct deposit and our referral bonus program
Job Description
Join a respected healthcare organization as a Technology Solutions Specialist. This position supports the department's technology, digital communication, and workflow needs by developing, maintaining, and improving SharePoint sites and other digital resources.
Responsibilities
- This position assists with ServiceNow requests and solutions, creates and edits basic video and digital content, and identifies practical uses of technology to strengthen communication, collaboration, organization, and operational efficiency.
- The specialist works closely with departmental stakeholders, Information Technology, Communications, vendors, and other partners to understand business needs, troubleshooting issues, coordinate solutions, and help employees effectively use available systems and digital tools.
- Develops, configures, organizes, and maintains departmental SharePoint sites, pages, lists, document libraries, calendars, forms, navigation, and related resources.
- Improves the usability, accessibility, structure, and visual consistency of SharePoint content in alignment with organizational standards.
- Manages routine content updates, permissions, document organization, metadata, and site-maintenance activities.
- Supports Microsoft 365 tools and basic automated workflows that improve collaboration, information sharing, tracking, and reporting.
- Assists the department with ServiceNow requests, forms, workflows, knowledge articles, reports, and other approved platform functions.
- Gathers and documents business requirements and coordinates with Information Technology or platform administrators to develop or improve solutions.
- Tracks technology requests, follows up on open items, tests proposed solutions, and communicates progress to stakeholders.
- Identifies opportunities to simplify manual processes through forms, workflow tools, automation, and other approved technologies.
- Records, edits, captions, and prepares basic video content for training, presentations, employee communications, events, and departmental initiatives.
- Supports the development of digital presentations, graphics, forms, surveys, newsletters, and other technology-enabled communications.
- Formats digital content for use across SharePoint, Teams, email, learning platforms, and other approved channels.
- Coordinates with Communications and other partners when content requires specialized production, branding review, or broader distribution.
- Consults with leaders and team members to understand operational needs and recommend practical, user-friendly technology solutions.
- Provides basic troubleshooting and user support for departmental digital tools and escalates complex or unresolved issues to the appropriate technical team.
- Develops job aids, instructions, frequently asked questions, and other documentation to support consistent use of systems and tools.
- Provides demonstrations, orientation, and basic training to help employees adopt and effectively use technology solutions.
- Maintains project plans, request logs, documentation, testing results, and regular status updates for management.
- Monitors emerging technologies and recommends appropriate opportunities to improve departmental services, communication, and efficiency.
- Performs other duties as assigned in support of departmental technology and digital operation
Qualifications and Requirements
- Bachelor's degree in information technology, computer science, information systems, digital media, communications technology, business, or a related field and five (5) years of relevant experience; or
- High school diploma or GED and nine (9) years of relevant experience supporting technology systems, digital platforms, web content, or business applications.
- Relevant experience should include work with Microsoft 365 and SharePoint. Experience with ServiceNow, workflow tools, digital content creation, or basic video editing is preferred.
- Microsoft, SharePoint, ServiceNow, Power Platform, or related technology certification preferred; not required unless designated by Human Resources.
Benefits and Perks
- Competitive Pay of $36.00 – $39.00 per hour
- Medical Benefits
- Weekly Pay
- Training & Growth
- Direct Deposit
Your New Organization
Join a premier healthcare organization committed to delivering quality public health services and operational excellence. You'll work in a collaborative, professional environment where your administrative expertise will directly support departmental success and help advance the organization's mission.
Your Career Partner
The Reserves Network company, a veteran-founded and family-owned company, specializes in connecting exceptional talent with rewarding opportunities. With extensive industry experience, we are dedicated to helping you achieve your professional goals and shine in your field. The Reserves Network values diversity and encourages applicants from all backgrounds to apply. As an equal-opportunity employer, we foster an environment of respect, integrity, and trust in every aspect of employment. In the spirit of transparency, we want to share the hourly pay range for this position which is $36.00 – $39.00 per hour, excluding benefits, bonuses, or other compensation. If you are hired, your hourly pay rate will be determined based on factors such as individual skills, qualifications, experience, and geographic location. In addition, we also believe in the importance of pay equity and consider the internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full hourly pay range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth.
#TRN450IN
