Job ID: TB162743715
Location: Houston, TX
Category: Office & Professional
Employment Type: Contract
Date Added: 07/15/2026
Collections Specialist | $20.00-$22.00 per hour | Monday–Friday, 8:00 AM – 5:00 PM | Onsite | 3-6 month Contract
What Matters Most
• Competitive pay of $20.00 -$22.00 per hour
• Schedule: Monday–Friday | 8:00 AM – 5:00 PM
• Location: Houston, TX 77002
• Duration: 3-6 months with potential to become permanent
• Weekly Pay with direct deposit or pay card
• When you work through The Reserves Network, you are eligible to enroll in dental, vision, and medical insurance as well as 401(k), direct
• Competitive pay of $20.00 -$22.00 per hour
• Schedule: Monday–Friday | 8:00 AM – 5:00 PM
• Location: Houston, TX 77002
• Duration: 3-6 months with potential to become permanent
• Weekly Pay with direct deposit or pay card
• When you work through The Reserves Network, you are eligible to enroll in dental, vision, and medical insurance as well as 401(k), direct
deposit, and our referral bonus program
Job Description
Our client is seeking a customer-focused and detail-oriented Collections Specialist to support a high-volume collections and accounts management team. In this role, you will provide exceptional customer service while managing delinquent accounts, processing payment arrangements, maintaining accurate case records, and responding to inquiries from the public. The ideal candidate thrives in a fast-paced environment, possesses strong communication and organizational skills, and is committed to delivering outstanding customer service while meeting daily performance goals.
Our client is seeking a customer-focused and detail-oriented Collections Specialist to support a high-volume collections and accounts management team. In this role, you will provide exceptional customer service while managing delinquent accounts, processing payment arrangements, maintaining accurate case records, and responding to inquiries from the public. The ideal candidate thrives in a fast-paced environment, possesses strong communication and organizational skills, and is committed to delivering outstanding customer service while meeting daily performance goals.
Responsibilities:
• Manage a high-volume caseload by responding to customer phone calls, emails, correspondence, and in-person inquiries in a professional and timely manner.
• Review delinquent accounts, research customer information, prepare demand letters, establish payment arrangements, and maintain accurate records within the case management system.
• Analyze tax accounts, litigation documents, and account information to support collection efforts and generate reports as needed.
• Perform administrative duties including updating customer files, meeting collection deadlines, participating in team meetings, and supporting departmental initiatives.
• Build positive relationships with customers and internal team members while maintaining confidentiality, professionalism, and high customer satisfaction standards.
• Manage a high-volume caseload by responding to customer phone calls, emails, correspondence, and in-person inquiries in a professional and timely manner.
• Review delinquent accounts, research customer information, prepare demand letters, establish payment arrangements, and maintain accurate records within the case management system.
• Analyze tax accounts, litigation documents, and account information to support collection efforts and generate reports as needed.
• Perform administrative duties including updating customer files, meeting collection deadlines, participating in team meetings, and supporting departmental initiatives.
• Build positive relationships with customers and internal team members while maintaining confidentiality, professionalism, and high customer satisfaction standards.
Qualifications and Requirements:
• High School Diploma or GED required; Associate's degree preferred.
• Minimum of two (2) years of customer service, collections, accounts receivable, or related administrative experience.
• Strong computer skills, including Microsoft Office (Word, Excel, Outlook), with experience using case management or database systems
• High School Diploma or GED required; Associate's degree preferred.
• Minimum of two (2) years of customer service, collections, accounts receivable, or related administrative experience.
• Strong computer skills, including Microsoft Office (Word, Excel, Outlook), with experience using case management or database systems
preferred.
• Excellent verbal and written communication, organizational, research, and problem-solving skills with the ability to prioritize multiple tasks
• Excellent verbal and written communication, organizational, research, and problem-solving skills with the ability to prioritize multiple tasks
in a fast-paced environment.
Benefits and Perks:
• Pay Rate: $20.00 – $22.00 per hour
• Medical, Dental, and Vision Benefits
• Training, Career Development, and Growth Opportunities
• Pay Rate: $20.00 – $22.00 per hour
• Medical, Dental, and Vision Benefits
• Training, Career Development, and Growth Opportunities
Your Career Partner:
The Reserves Network, a veteran-founded and family-owned company, specializes in connecting exceptional talent with rewarding opportunities. With extensive industry experience, we are dedicated to helping you achieve your professional goals and shine in your field. The Reserves Network values diversity and encourages applicants from all backgrounds to apply. As an equal-opportunity employer, we foster an environment of respect, integrity, and trust in every aspect of employment.
The Reserves Network, a veteran-founded and family-owned company, specializes in connecting exceptional talent with rewarding opportunities. With extensive industry experience, we are dedicated to helping you achieve your professional goals and shine in your field. The Reserves Network values diversity and encourages applicants from all backgrounds to apply. As an equal-opportunity employer, we foster an environment of respect, integrity, and trust in every aspect of employment.
The base pay for this position is $20.00-$22.00 per hour, excluding benefits, bonuses, or other compensation. Your final compensation will depend on your skills, qualifications, experience, location, and internal pay equity. Please note, hiring at the top of the pay range is uncommon to allow room for future growth.
