Job ID: AS876545515
Location: Mankato, MN
Category: Office & Professional
Employment Type: Contract
Date Added: 05/15/2026
Account Manager | $24.00+ per hour | Mon–Fri | In Office | Direct Hire
What Matters Most
· Competitive Pay based on experience
· Schedule: Monday–Friday, standard business hours
· Full-Time Direct Hire opportunity with long-term career growth
· Leadership role within a fast-paced transportation and logistics environment
· Opportunity to manage customer relationships and oversee daily operations
· Competitive Pay based on experience
· Schedule: Monday–Friday, standard business hours
· Full-Time Direct Hire opportunity with long-term career growth
· Leadership role within a fast-paced transportation and logistics environment
· Opportunity to manage customer relationships and oversee daily operations
Job Description
We are seeking a driven and organized Account Manager to coordinate the overall operations of a dedicated customer account while supporting drivers and ensuring exceptional customer service. This role is responsible for overseeing load assignments, monitoring deliveries, maintaining customer communication, and ensuring freight is delivered safely and efficiently. The ideal candidate is a strong communicator and problem solver who thrives in a fast-paced environment and can successfully manage multiple priorities while building positive working relationships.
We are seeking a driven and organized Account Manager to coordinate the overall operations of a dedicated customer account while supporting drivers and ensuring exceptional customer service. This role is responsible for overseeing load assignments, monitoring deliveries, maintaining customer communication, and ensuring freight is delivered safely and efficiently. The ideal candidate is a strong communicator and problem solver who thrives in a fast-paced environment and can successfully manage multiple priorities while building positive working relationships.
Responsibilities
• Assign loads and coordinate driver routes based on available hours and customer needs
• Serve as the primary point of contact for assigned customers and monitor loads from dispatch through delivery
• Support and supervise drivers through coaching, scheduling, conflict resolution, and daily communication
• Communicate customer concerns and operational issues with internal departments as needed
• Monitor trailer pools, coordinate trailer movement, and assist with detention-related issues
• Validate driver hours of service to ensure safe and legal load delivery
• Balance driver time-off requests with operational demands
• Maintain strong relationships with customers, drivers, and internal teams
• Perform additional operational and administrative duties as assigned
• Assign loads and coordinate driver routes based on available hours and customer needs
• Serve as the primary point of contact for assigned customers and monitor loads from dispatch through delivery
• Support and supervise drivers through coaching, scheduling, conflict resolution, and daily communication
• Communicate customer concerns and operational issues with internal departments as needed
• Monitor trailer pools, coordinate trailer movement, and assist with detention-related issues
• Validate driver hours of service to ensure safe and legal load delivery
• Balance driver time-off requests with operational demands
• Maintain strong relationships with customers, drivers, and internal teams
• Perform additional operational and administrative duties as assigned
Qualifications and Requirements
• Bachelor’s degree preferred, or 3–4 years of related experience and/or training
• Strong leadership, communication, and customer service skills
• Ability to work independently and make sound decisions under pressure
• Excellent organizational and multitasking abilities
• Proficiency in Microsoft Office Suite and related software
• Valid Driver’s License required
• Ability to travel as needed
• Bachelor’s degree preferred, or 3–4 years of related experience and/or training
• Strong leadership, communication, and customer service skills
• Ability to work independently and make sound decisions under pressure
• Excellent organizational and multitasking abilities
• Proficiency in Microsoft Office Suite and related software
• Valid Driver’s License required
• Ability to travel as needed
Physical Requirements
• Prolonged periods sitting and working on a computer
• Ability to lift up to 10 pounds occasionally
• Prolonged periods sitting and working on a computer
• Ability to lift up to 10 pounds occasionally
Your Career Partner
The Reserves Network, a veteran-founded and family-owned company, specializes in connecting exceptional talent with rewarding opportunities. With extensive industry experience, we are dedicated to helping you achieve your professional goals and shine in your field. The Reserves Network values diversity and encourages applicants from all backgrounds to apply. As an equal-opportunity employer, we foster an environment of respect, integrity, and trust in every aspect of employment.
The Reserves Network, a veteran-founded and family-owned company, specializes in connecting exceptional talent with rewarding opportunities. With extensive industry experience, we are dedicated to helping you achieve your professional goals and shine in your field. The Reserves Network values diversity and encourages applicants from all backgrounds to apply. As an equal-opportunity employer, we foster an environment of respect, integrity, and trust in every aspect of employment.
