Job ID: AS959903915
Location: Lincoln, NE
Category: Office & Professional
Employment Type: Contract
Date Added: 09/22/2026
Medical Claims Associate | $22–$23/hr | M–F 8:00 AM–5:00 PM | Hybrid | Temp-to-Hire
What Matters Most
- $22–$23/hour
- Monday–Friday, 8:00 AM–5:00 PM
- Hybrid schedule — 3 days onsite / 2 days remote
- Mandatory onsite Tuesdays and Thursdays
- Primarily phone-focused customer service role rather than claims processing
- Call center, insurance, medical office, or healthcare customer service experience preferred
- Strong communication, technical aptitude, and attention to detail
Job Description
We are seeking a Medical Claims Associate to join a customer-focused team in Lincoln, NE. This position is primarily focused on phone-based member support, helping individuals understand questions related to their benefits and claims.
We are seeking a Medical Claims Associate to join a customer-focused team in Lincoln, NE. This position is primarily focused on phone-based member support, helping individuals understand questions related to their benefits and claims.
The ideal candidate will be comfortable handling inbound and outbound calls, navigating multiple computer systems at once, and providing accurate, professional, and supportive service in a fast-paced environment.
Responsibilities
- Handle member inquiries primarily by phone
- Answer questions regarding benefits and claims
- Provide clear, accurate, and professional information to members
- Navigate multiple systems simultaneously to research and resolve questions
- Maintain professionalism and composure while handling multiple tasks
- Document and communicate information accurately
- Provide a positive and supportive experience to members on every call
Qualifications
- Recent telephone customer service experience, including inbound and outbound calls
- Professional phone etiquette and strong verbal communication skills
- Strong customer service orientation
- Ability to navigate multiple systems and learn new technology quickly
- Proficiency with Microsoft Office products
- Strong attention to detail and organizational skills
- Reliable and accountable with attendance and adherence to a hybrid schedule
- Ability to remain calm and professional in a fast-paced environment
Preferred Qualifications
- Knowledge of medical terminology
- Insurance industry experience
- Medical office or healthcare experience
- Knowledge of HIPAA Privacy and Security Policies
- Medical, vision, or dental claims processing experience
- Previous call center experience
Benefits & Perks
- Weekly pay with direct deposit or pay card
- Medical, dental, and vision insurance
- 401(k)
- Hybrid work schedule
- Opportunity to build valuable experience in the healthcare/insurance industry
- Referral bonus available
Your Career Partner
The Reserves Network, a veteran-founded and family-owned company, specializes in connecting exceptional talent with rewarding opportunities. We are committed to helping you achieve your professional goals while providing support every step of the way. The Reserves Network is an equal opportunity employer that values diversity, respect, and integrity.
The Reserves Network, a veteran-founded and family-owned company, specializes in connecting exceptional talent with rewarding opportunities. We are committed to helping you achieve your professional goals while providing support every step of the way. The Reserves Network is an equal opportunity employer that values diversity, respect, and integrity.
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