Job ID: ZK715471327
Location: Newberry, SC
Category: Office & Professional
Employment Type: Contract
Date Added: 03/30/2026
Customer Service Representative | $16.00 per hour | 8:00am-5:00pm, rotating Sundays 8:00am-4:00pm |
What Matters Most
- Competitive pay of $16.00 per hour
- Schedule: Monday-Friday, 8:00 am-5:00 pm, with rotating Sundays from 8:00 am-4:00 pm
- Location: Newberry, South Carolina
- Weekly pay with direct deposit or pay card, plus access to insurance, 401(k) and referral bonus program
Job Description
This Customer Service Representative position responds to customers by phone and email in a fast-paced environment. The role handles a high volume of inbound calls using a multi-line phone system while supporting orders, substitutions and credits. Candidates with prior call center or office customer service experience and strong computer skills will be successful in this role.
Responsibilities
- Handle customer requests for orders, substitutions, pick-up requests and return credits using phone, email and other technology tools
- Provide customer support for special requests and day-to-day service needs
- Assist various departments in the Distribution Center and complete other duties as assigned
- Work with local customers and residents; no relocation is offered for this position
Qualifications and Requirements
- High school diploma or GED required
- At least 6 months of data entry experience in a demanding customer service or call center environment required
- Ability to work with customers daily by phone and/or in person
- Strong interpersonal, problem-solving and team collaboration skills
- Excellent computer skills and ability to work in a fast-paced environment
- Must be able to pass a post-offer background check and drug test
- Preferred: 1-2 years of customer service or call center experience, ideally in the foodservice industry, plus Cisco or multi-line phone system experience
Benefits and Perks
- $16.00 per hour pay rate
- Medical, dental and vision benefits available
- Weekly pay, 401(k), direct deposit and referral bonus program
Your New Organization
This opportunity supports a busy customer service operation that values responsiveness, accuracy and teamwork. The environment is fast-paced and collaborative, with daily interaction across departments to support customer needs.
Your Career Partner
The Reserves Network, a veteran-founded and family-owned company, specializes in connecting exceptional talent with rewarding opportunities. With extensive industry experience, we are dedicated to helping you achieve your professional goals and shine in your field. The Reserves Network values diversity and encourages applicants from all backgrounds to apply.
The base pay rate for this position is $16.00 per hour, excluding benefits, bonuses, or other compensation. Final compensation depends on skills, qualifications, experience, location and internal pay equity.
