Job ID: RJ108888319
Location: Omaha, NE
Category: Office & Professional
Employment Type: Permanent
Date Added: 03/25/2026
Customer Service Manager | $80,000 – $95,000 | Direct Hire
What Matters Most
- Competitive Pay of $80,000 – $95,000 plus additional compensation
- Schedule: Monday – Friday, 8:00AM – 5:00PM
- Location: Omaha, NE
- Direct Hire
Job Description
Lead a customer service team that serves both internal and external customers. Serve as the main point of contact for 10-15 employees. Be the one to motivate, coach, and help develop a strong team through providing great customer service and making sure KPI’s are achieved.
Responsibilities:
- Manage staffing levels for calls and quotes
- Handle escalations
- Improve processes and service levels
- Collaborate with internal teams
Qualifications and Requirements:
- Experience using CRM systems and SAP
- Proficient in Microsoft Office (Outlook, Teams, Excel)
- Bachelor’s Degree required
- Strategic thinker
Benefits and Perks:
- $80,000 – $95,000
- Health, dental, and life insurance
- Paid vacation and personal time
- Training & Growth
Your New Organization:
A global leader in providing energy and data transmission solutions located in Omaha, NE. They have been in business for over 80 years and continue to grow.
Your Career Partner:
The Reserves Network, a veteran-founded and family-owned company, specializes in connecting exceptional talent with rewarding opportunities. With extensive industry experience, we are dedicated to helping you achieve your professional goals and shine in your field. The Reserves Network values diversity and encourages applicants from all backgrounds to apply. As an equal-opportunity employer, we foster an environment of respect, integrity, and trust in every aspect of employment.
The base salary range for this position is $80,000 – $95,000, excluding benefits, bonuses, or other compensation. Your final salary will depend on your skills, qualifications, experience, location, and internal pay equity. Please note, hiring at the top of the range is uncommon to allow room for future salary growth.
