Customer Operations Representative
Long-Term Contract
Pay Rate: $22.50/hour
Shift: Monday-Friday 8am-4:30pm
Location: Plano, TX
World-wide electronics manufacturer is looking for an experienced Customer Operations Support to join their team. This is a multi-functional role with responsibilities encompassing every aspect of Sales Order management. Act as point-of-contact and liaison between the company and customer.
As A Member of This Team:
- Daily, detailed order management of assigned customer accounts. Oversee processing of sales orders from PO receipt through to invoice payment.
- Perform high-level Material Planning functions in SAP to interpret inventory positions to plan or update Sales Orders and create Delivery Notes for Shipping Dept.
- Liaison with all internal departments, especially Purchasing, Planning, and Shipping to guarantee customer commitments are delivered on time and in full.
- Provide operational updates to customers via customer portals, email, phone calls, and regularly scheduled meetings.
- Report to Management and Sales Team through weekly meetings using Excel reports; utilizing functions such as (Pivot Tables, VLOOKUP, and Charts).
- Assist Accounts Receivable and Accounts Payable teams in resolving outstanding invoice issues.
You Will Need:
- Associate Degree in Business Administration, similar field of study, or five years’ experience in customer service or business operations environment.
- Proficient, experienced computer software user across multiple platforms, ERP systems (SAP Preferred), excellent typing and data entry skills.
- Effective communication skills, both oral and written, with experience in customer-facing exposure.
- Demonstrated ability to comprehend a broad range of complex issues and problem-solve real-time while working with customer base.
Why Apply?
- Eligible to enroll in medical, dental and vision insurance
- Weekly pay periods
- Direct Deposit offered
- Great temp-to-hire opportunity
Your Career Partner:
Veteran-founded and family-owned, The Reserves Network specializes in connecting exceptional talent with rewarding opportunities. With our extensive industry experience, we are dedicated to helping you achieve your professional goals and shine in your field. Submit your application for consideration in this and other positions and gain exclusive access to our mobile app for job notifications.
As an equal-opportunity employer, we value our employees and foster an environment of respect, integrity, and trust in every aspect of employment. However you identify and whatever your background, we encourage you to apply today.