A Nine-Year Staffing Partnership Driving Workforce Excellence 

Post by:The Reserves Network

Key Metrics:

  • 9-year ongoing partnership 
  • 3,601 employees placed 
  • 98% average fill ratio 
  • Turnover reduced for four consecutive years 

The challenge 

Riddell needed a long-term staffing partner to support high-volume, seasonal hiring across multiple locations while managing seasonal workforce fluctuations, non-competitive wage structures in tight labor markets, and highly saturated markets with limited talent availability, all amid leadership changes that impacted workforce strategy and continuity. These challenges contributed to ongoing difficulties with fill rates, retention, and overall workforce stability. 

The solution 

The Reserves Network implemented a scalable, data-driven workforce strategy tailored to Riddell’s operational needs, establishing a reliable core workforce that returns annually to reduce ramp-up time and improve retention, while leveraging community outreach programs to support seasonal hiring demands. By partnering closely with HR and leadership, they provided wage analysis and real-time market comparisons from similar clients, enabling informed wage adjustments to enhance competitiveness. To attract talent in saturated markets, they hosted onsite job fairs, conducted facility tours to engage candidates, delivered hands-on orientations, and maintained a consistent onsite presence focused on retention and workforce support. 

The result 

Over a nine-year ongoing partnership, The Reserves Network placed 3,601 employees across multiple job categories, achieving an average fill ratio of 98% and reducing turnover for four consecutive years. Support was expanded to additional locations, including maintaining a consistent onsite presence through facility relocations.