Job ID: ZK806148318
Location: Fort Mill, SC
Category: zzzWarehouse
Employment Type: Contract
Date Added: 03/18/2026
Customer Service Agent | Pay Rate $15 – $18 hrs. | 1st 7 am – 3 pm /
What Matters Most
• Competitive Pay of $15 -$18 per hour
• Schedule: 7 am – 3 pm
• Location: Fort Mill
• Temporary-to-hire opportunities with career growth and stability
• Weekly Pay with direct deposit or pay card
• When you work through The Reserves Network, you are eligible to enroll in dental, vision, and medical insurance as well as 401K, direct deposit, and our referral bonus program
Job Description
The Customer Service Agent is responsible for managing daily customer interactions, processing orders, and ensuring timely and accurate fulfillment. This role serves as a key point of contact for customers while coordinating with internal teams, including Operations, Supply Chain, and Distribution. The position focuses on maintaining high service standards, resolving issues, and supporting overall customer satisfaction. Strong communication and organizational skills are essential for success in this fast-paced environment.
Responsibilities:
• Process customer orders accurately within the ERP system
• Monitor order status, backlog, and delivery timelines
• Communicate order confirmations, shipment updates, and resolve customer issues
• Coordinate with Production, Planning, and Logistics teams for on-time fulfillment
• Maintain accurate customer records, pricing, and documentation
Qualifications and Requirements:
• High school diploma or GED required; Associate’s or Bachelor’s degree preferred
• 2–5 years of customer service, order management, or supply chain experience
• Experience with ERP systems and order entry processes
• Strong communication, problem-solving, and multitasking skills
• Detail-oriented with strong organizational abilities
Benefits and Perks:
• Competitive Pay
• Medical, dental, and vision benefits
• Paid time off and holidays
• 401(k) and Employee Stock Ownership Plan
• Training and career development opportunities
Your New Organization:
Wikoff Color Corporation is an employee-owned company where team members are invested in the organization’s success. The company promotes a collaborative, safe, and team-oriented work environment focused on quality, innovation, and customer satisfaction.
Your Career Partner:
The Reserves Network, a veteran-founded and family-owned company, specializes in connecting exceptional talent with rewarding opportunities. With extensive industry experience, we are dedicated to helping you achieve your professional goals and shine in your field. The Reserves Network values diversity and encourages applicants from all backgrounds to apply. As an equal-opportunity employer, we foster an environment of respect, integrity, and trust in every aspect of employment.
The base pay range for this position is $15–$18, excluding benefits, bonuses, or other compensation. Your final compensation will depend on your skills, qualifications, experience, location, and internal pay equity. Please note, hiring at the top of the range is uncommon to allow room for future growth.
