A Strategic Staffing Partnership That Delivered Long-Term Workforce Success 

Post by:The Reserves Network

Key Metrics: 

  • 13-year successful partnership 
  • 4,185 employees placed 
  • Turnover reduction 
  • Safety performance 

The challenge 

Shurtape Technologies required a staffing partner capable of supporting large-scale, multi-site operations while addressing persistent workforce challenges such as non-competitive wages in tight and saturated labor markets, seasonal workforce fluctuations, and supervisor difficulties in managing a contingent workforce, all while working to overcome a limited employer-of-choice perception. Collectively, these challenges negatively impacted attendance, retention, and overall workforce stability. 

The solution 

The Reserves Network implemented an embedded, relationship-driven workforce strategy focused on accountability, engagement, and long-term improvement by establishing a consistent onsite presence to support supervisors, improve communication, and resolve real-time issues for contingent workers, while also building strong partnerships with senior leadership to address wage competitiveness and align workforce strategy with market conditions. In addition, an attendance improvement program was introduced, increasing attendance from 54% to 84% and significantly boosting productivity and shift coverage, alongside partnerships with local community organizations to strengthen the talent pipeline and enhance Shurtape’s employer brand in highly competitive markets. 

The result 

The partnership resulted in 13 years of sustained success, with 4,185 employees placed across multiple job functions and locations, a transition from being a non-preferred employer to an employer of choice, and the establishment of The Reserves Network as Shurtape’s primary exclusive staffing provider, alongside measurable improvements in attendance, retention, and overall workforce stability.