Earned by less than two percent of all staffing agencies in the U.S. and Canada.
The Reserves Network (TRN), a leading staffing provider for the office, industrial, professional and technical markets, has won Best of Staffing Client and Talent Awards for providing superior service to their clients and candidates.
Presented in partnership with presenting sponsor, CareerBuilder, and gold sponsors Indeed and Glassdoor, ClearlyRated’s ClearlyRated’s Best of Staffing® Award winners have proven to be industry leaders in service quality based entirely on ratings provided by their clients and candidates. On average, clients of winning agencies are 3.3 times more likely to be completely satisfied and candidates who have been placed by winning agencies are 1.7 times more likely to be completely satisfied with the services provided compared to those working with non-winning agencies.
The Reserves Network received satisfaction scores of 9 or 10 out of 10 from 73.2% of their clients and 77.2% of their employees, which is significantly higher than the industry’s average of 24% and 45%, respectively.
“ClearlyRated’s Best of Staffing® platform allows us to get a pulse on our relationships with employees who have been placed on assignment,” says CEO Neil Stallard. ”Our teams are honored to earn this recognition directly from the source.”
ExecuTeam and Team1Medical, affiliates of The Reserves Network based in Houston, also received both the Talent and Client Satisfaction awards this year. Both organizations also achieved the coveted Client Satisfaction Diamond Award this year, given to companies who win the Best of Staffing® Client Award for five consecutive years.
“Now more than ever, it is important for staffing firms to deliver consistently remarkable experiences to the clients and talent they work with,” said ClearlyRated’s CEO Eric Gregg. “This year’s Best of Staffing winners have shown their commitment to exceptional service, committing to not only measuring satisfaction, but taking action on the feedback. I couldn’t be more proud to showcase these industry leaders alongside feedback from their actual clients and candidates on ClearlyRated.com and applaud them for their commitment to making improvements at their respective firms!”
About The Reserves Network
Founded in 1984, The Reserves Network provides staffing services to the office, industrial, professional and technical markets. The company places nearly 20,000 employees at its more than 40 operating locations in the Midwest, Southeast, Northeast and Southwest, and works with customers nationwide. This includes temporary, temp-to-hire and direct-hire placements in a wide variety of professional fields and trades. Headquartered in Fairview Park, Ohio, the family and veteran-owned company has received multiple honors for outstanding sales growth, management excellence and customer service.
Rooted in satisfaction research for professional service firms, ClearlyRated utilizes a Net Promoter Score survey program to help professional service firms measure their service experience, build online reputation, and differentiate on service quality. Learn more at https://www.clearlyrated.com/solutions/.
About Best of Staffing
ClearlyRated’s Best of Staffing® Award is the only award in the U.S. and Canada that recognizes staffing agencies that have proven superior service quality based entirely on ratings provided by their clients and job candidates. Award winners are showcased by city and area of expertise on ClearlyRated.com – an online business directory that helps buyers of professional services find service leaders and vet prospective firms – based exclusively on validated client and talent ratings and testimonials.