Job ID: JK1512861024
Location: Kansas City, MO
Category: Information Technology
Employment Type: Contract
Date Added: 10/24/2025
PC Support I | $21 – $24 per hour | Onsite Contract
What Matters Most
- Competitive Pay: $21 – $24 per hour
- Location: On-site in Kansas City, MO
- 12-Month Contract opportunity with the possibility of extension
- Weekly Pay with direct deposit
- When you work through The Reserves Network, you are eligible to enroll in dental, vision, and medical insurance as well as 401K, direct deposit, and our referral bonus program
Job Description
Join a fast-paced digital technology team providing hands-on technical support across multiple user environments. In this role, you’ll assist employees with workstation, hardware, and software troubleshooting while maintaining a high standard of service and professionalism. You’ll ensure that all end-user technology operates efficiently and contribute to maintaining a reliable, secure IT environment.
Responsibilities:
- Provide direct technical assistance to end users through chat, email, phone, and in-person support
- Troubleshoot issues with laptops, desktops, printers, mobile devices, and conference room equipment
- Manage and prioritize service requests through the internal ticketing system
- Support configuration, setup, and maintenance of hardware and software systems
- Collaborate with IT and operations staff to maintain user productivity and system integrity
Qualifications and Requirements:
- 1–3 years of experience in technical support or help desk environments
- Working knowledge of Windows 11, Microsoft Office 365, and common desktop applications
- Familiarity with Active Directory, Intune, and basic network administration
- Strong organizational and communication skills with a customer-focused mindset
- Must hold a valid driver’s license and be able to lift up to 70 lbs
Benefits and Perks:
- Pay Rate: $21 – $24 per hour
- Medical Benefits: Eligible for dental, vision, and medical insurance
- Training & Growth: Opportunities for career growth and stability
Your New Organization:
Join a dynamic team within a collaborative and fast-paced environment. This organization values professional growth and strong interpersonal skills to ensure seamless operations. This organization values technical expertise and strong interpersonal skills to ensure seamless IT operations.
Your Career Partner:
The Reserves Network, a veteran-founded and family-owned company, specializes in connecting exceptional talent with rewarding opportunities. With extensive industry experience, we are dedicated to helping you achieve your professional goals and shine in your field. The Reserves Network values diversity and encourages applicants from all backgrounds to apply. As an equal-opportunity employer, we foster an environment of respect, integrity, and trust in every aspect of employment.
The Pay Rate range for this position is $21 – $24 per hour, excluding benefits. Your final Pay Rate will depend on your skills, qualifications, experience, location, and internal pay equity. Please note, hiring at the top of the range is uncommon to allow room for future salary growth.
