Job ID: TM679688513
Location: Charlotte, NC
Category: Clerical/Office
Employment Type: Permanent
Date Added: 05/13/2025
Customer Service Representative | $50k–$55k | Onsite in Charlotte, CT
What Matters Most
- Competitive salary of $50,000–$55,000 based on experience and qualifications.
- Full-time, onsite position with a company dedicated to safety, quality, and customer satisfaction.
- Direct hire opportunity offering stability, growth, and full benefits.
- Collaborative team environment with opportunities for career advancement.
- Comprehensive benefits package, including medical, vision, dental, 401(k), and PTO.
Job Description
Join a customer-focused organization as a Customer Service Representative, where you will play a key role in managing customer communications, processing sales orders, and supporting account management efforts. This position offers a great opportunity to develop technical knowledge and contribute to a team committed to excellence.
Responsibilities
- Handle customer inquiries via phone, email, and fax professionally.
- Generate and follow up on online quotes.
- Process sales orders and provide timely delivery updates.
- Expedite orders to align with customer requirements.
- Accurately set up new products, including listings, costs, and pricing classifications.
- Collaborate with the outside sales team to support account profitability.
- Participate in product training sessions with vendors and internal specialists.
- Develop a foundational technical understanding of key vendors and products.
Qualifications and Requirements
- Previous experience in a customer support role.
- Familiarity with Fluid Power/Automation is a plus.
- Proficiency in Microsoft Office applications.
- Strong attention to detail and follow-through skills.
Your New Organization
Join a team that values precision, efficiency, and collaboration in a fast-paced, customer-driven environment. This is an opportunity to grow your career while working alongside a dedicated and supportive team.
Your Career Partner
The Reserves Network is committed to connecting exceptional talent with rewarding opportunities. With direct access to hiring managers, we’ll help you stand out in your job search and provide ongoing career support. In the spirit of pay transparency, the base salary for this position is $50k–$55k, not including benefits or potential bonuses. Compensation is determined based on experience, skills, and qualifications. If you're ready to take the next step in your career, apply today!
