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CSR Intake Specialist

Job ID: MD464658611
Location: Columbus, GA
Category: zzzClerical/Office
Employment Type: Contract
Date Added: 06/11/2025
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CSR Intake Specialist/Monday-Friday/8 am-5 pm 

Company Overview: Our company is a leading provider of medical equipment, supplies, and services that support patients receiving care in their homes. With a focus on innovation and a dedication to exceptional customer service, we are committed to improving the quality of life for the individuals and families we serve.

Job Summary: As a CSR Intake Specialist, you will play a crucial role in our customer service team, responsible for onboarding new customers and clients, providing administrative support, and delivering exceptional service to ensure a seamless experience. Your attention to detail, strong communication skills, and ability to multitask will be essential in this dynamic, contract-based role.

Key Responsibilities:
– Provide friendly and professional customer service to new and existing clients
– Assist with the intake and onboarding of new customers, including data entry and file management
– Perform general administrative duties such as scheduling, filing, and answering incoming calls
– Serve as the first point of contact for customers, directing inquiries to the appropriate team members
– Maintain accurate records and documentation related to customer interactions and transactions

Qualifications:
– 1-2 years of experience in a customer service, administrative, or receptionist role
– Strong communication and interpersonal skills, with the ability to provide excellent customer service
– Proficient in Microsoft Office suite (Word, Excel, Outlook)
– Attention to detail and the ability to multitask in a fast-paced environment
– High school diploma or equivalent

Compensation and Benefits:
This position offers a competitive hourly rate of $13 per hour. As a contract employee, you will not be eligible for the company's full benefits package, but you may have the opportunity to participate in certain programs, such as a 401(k) retirement plan.Equal Opportunity Statement:Our company is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.
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